3 essential qualities of a great manager

We’re growing. And our team is inevitably getting bigger, creating new business units and producing more needs.

We were looking for a great manager, and as we were recruiting and nourishing our teams with the right people, Pepe Villatoro,(Fuckup Inc. CEO) came up with 3 essential qualities that can go missing in a great manager:


Someone who is passionate about our purpose because they want to be the change we want to see in the world.

A great manager shouldn’t just only want to share our values, but to also facilitate the environment for their team to complement and iterate on the culture.

Organizational culture is like a shark, it dies if it stops moving forward.



An average manager maintains a team’s operations and reaches department goals.

A good manager creates clarity around the roles of each team member, connecting them to goals, and defining how to achieve the personal growth required to get there.

A great manager builds a plan for scalability with the potential to snowball (long tail, network effects, economies of scale, etc.), based on a deep understanding of their team and clients.



The goal of a structure is to facilitate being disciplined. Sounds extremely boring, but discipline is the only way to improve our habits, or, as we like to say, to develop super powers. 

A team without structure and data will just float adrift like a sad blob, focusing on totals instead of ratios. It’s not about reaching X number of clients, but about sustaining a Y% of improvement.

What are some other characteristics that you think make for a great manager? Share your top 3!

Let’s learn together. ?